About Idle Tools

Who are we?

We are a Salesforce consulting firm located in downtown Raleigh, NC. Our mission is to to help our clients achieve their goals with the Salesforce platform. Our dedicated team has diverse backgrounds rooted in information technology, sales methodology, marketing, organizational development, process improvement, and general business strategy. Many of our employees hold certifications as Salesforce administrators or developers. Each consultant has a unique background; some of us were sales reps in previous roles while others were software engineers or marketing managers. With our implementation team currently standing at nine full-time employees and additional external resources available when needed, we have the expertise to tackle nearly any Salesforce project, large or small.

 

Our perspective on Salesforce projects

We view the Salesforce.com platform as an amazing tool to achieve a wide array of business goals. In reality, successfully deploying Salesforce has less to do with technology and more to do with people, strategy, planning, culture, adoption, communication, and leadership. We don’t simply view a Salesforce implementation project as a “scope of work” but as a continual development and deployment of a tool that helps organizations achieve amazing results over time. Beyond the technical expertise we provide, our consultants treat every project with the highest level of care and integrity. We want to build trust with our clients so they know we will be honest and upfront throughout the entire implementation process.